Announcement

CT-UT v2.0 is the latest version of the ISTQB® Certified Tester Usability Testing certification and replaces CT-UT v1.0.

CT-UT v1.0 will be retired (examinations and training) on 10 November 2027 for English and 10 May 2028 for non-English.

Digital accessibility testing is now covered by the CT-DAT v1.0 certification.

Overview

The ISTQB® Certified Tester Usability Tester (CT-UT) focuses on usability testing methods and approaches. It covers set up procedures from a usability, user experience, and accessibility, as well as relevant standards and risks.

Audience Exam Structure Business Outcomes More Exam Information Download Materials

Audience

The Usability Testing certification is aimed at anyone involved in software testing who wishes to broaden their knowledge of usability testing or anyone who wishes to start a specialist career in usability testing. The qualification is also aimed at anyone involved in usability engineering who wishes to understand usability testing.

To gain this certification, candidates must hold the Certified Tester Foundation Level certificate.

Content

ISTQB® Certified Tester – Usability Testing (CT-UT)

Basic Concepts

Fundamentals

Evaluating Usability and User Experience

Usability Evaluation
and Human-Centered Design

Risks in Usability and User Experience

Introduction

Typical Risks

Usability Standards

Usability Standards

Usability Reviews

Introduction and Approach

Types of Usability
Review

Usability Testing

Introduction

Step-By-Step Approach to
Usability Testing

Preparing a Usability Test

Performing Usability Test Sessions

Analyzing Findings

Communicating Test Results and Findings

Quality Control of a Usability Test

Challenges and
Frequent Errors

Usability Surveys

Step-By-Step Approach to User Surveys

Standardized
Questionnaires

Selecting Appropriate Test Techniques for Usability

Criteria for Selecting
an Evaluation Technique

Usability Testing in Agile Software Development

Integrating Usability Testing into Agile Software Development

Roles in Agile Software Development

Usability Evaluation Approaches Suitable in Agile Software Development

Shifting the Focus to User Experience

Select and Use Tools for Usability Testing

Categories of Usability Testing Tools

Application of Usability Testing Tools

Limitations of Usability Testing Tools

AI Support for Usability Testing

Areas in Which AI Can Support Usability Testing

Exam Structure

  • No. of Questions: 40
  • Passing Score: 31
  • Total Points: 47
  • Exam Length (mins): 60 (+25% Non-Native Language)

Business Outcomes

Foundation Level Usability Testing candidates who have passed the Foundation Level „Usability Testing” syllabus exam should be able to accomplish the following Business Objectives:

  • Understand the basic concepts of usability and usability testing.
  • Identify and classify the severity of usability risks in a given product at any phase of a development cycle.
  • Cite relevant standards for usability and user experience and verify their implementation in a given product.
  • Set up procedures so that stated usability and user experience test objectives may be verified in practice for a given product.
  • Design and monitor the implementation of a test plan and other testware for achieving stated usability and user experience goals.
  • Explain the rationale, process and results of usability and user experience evaluations to non-specialist stakeholders.
  • Outline important criteria for selecting a usability evaluation test technique.
  • Give examples of usability testing in product delivery using an Agile software development.
  • Classify tools and Artificial Intelligence (AI) support for usability testing.

More Information

Training is available from Accredited Training Providers (classroom, virtual, and e-learning). We highly recommend attending accredited training as it ensures that an ISTQB® Member Board has assessed the materials for relevance and consistency against the syllabus.

Self-study, using the syllabus and recommended reading material, is also an option when preparing for the exam.

Download Materials

Syllabus

Sample Exams

Exam Structures and Rules

General Files